Questions Before an Accident

Please Note: The following questions and answers are not intended to provide legal advice; there may be misinterpretations or omissions in the information. Nonetheless, we hope you find this information helpful. Please contact us with any questions. We are happy to help you!

What should I know before I get into an accident?

• At the accident scene, should your vehicle not be safe to drive, advise the officer you would like to have your vehicle towed by 329-HELP. Instruct the police that you would like your vehicle to be repaired at Auto Body Hawaii or the repair shop of your choice; this will be a savings to your insurance company only having to tow your vehicle once.
  
  
• If your vehicle is safe to drive, take your vehicle to Auto Body Hawaii, or the collision facility of your choice; give them all your insurance information, asking them to advise your insurance company about the repairs.
  
  
• You should also contact your insurance company and advise them on the damage, informing them of the facility you’ve selected.
• Some insurance companies have what is called “drive-in claims service;” it is not mandatory you use this service unless your policy states otherwise. Just inform your insurance company where their claims person can see your vehicle.
  
  
• If the accident is your fault, your insurance company will cover the damage to your vehicle and the other party. If the accident wasn’t your fault the other parties insurance should cover your damages; try to collect from the other insurance, this will entitle you to a rental vehicle and you won’t have to pay a deductible.